Last updated: April 2026
Who we are
Albion Illiriya is a consulting practice providing Customer Experience, AI Consulting, and Project Management services. References to "we", "us", or "our" in this policy refer to Albion Illiriya.
You can contact us at contact@albionilliriya.com.
What information we collect
We collect personal information only when you actively provide it to us — for example, when you contact us by email, make an enquiry, or engage us for services.
The types of personal information we may collect include your name, email address, phone number, job title, organisation name, and the content of your communications with us.
We do not use cookies, tracking scripts, or analytics tools on this website. We do not collect any personal information through passive or automated means.
How we use your information
We use the personal information you provide solely to respond to your enquiry, to discuss or provide the services you have requested, and to manage our ongoing client relationship with you.
We do not use your information for marketing purposes without your explicit consent, and we do not sell, rent, or share your personal information with any third party for commercial purposes.
Legal basis for processing
Where we process your personal data, we do so on one of the following legal bases under UK GDPR: your consent; the performance of a contract with you or to take steps at your request before entering into a contract; or our legitimate interests in running a consulting business and responding to genuine enquiries.
How long we keep your information
We retain personal information only for as long as necessary for the purposes set out in this policy, or as required by law. Enquiry correspondence is typically retained for up to two years. Client engagement records are retained for up to seven years for legal and accounting purposes.
Your rights
Under UK GDPR, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your data, object to or restrict our processing of your data, and to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, please contact us at contact@albionilliriya.com.
Data security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. Email communications are inherently not fully secure; please be mindful of what you share by email.
Third-party services
This website is hosted on Netlify. Netlify may process server logs that include IP addresses as part of standard hosting operations. You can review Netlify's privacy practices at netlify.com/privacy.
This website loads fonts from Google Fonts. Google may collect technical information as part of this service. You can review Google's privacy practices at policies.google.com/privacy.
Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of this website after any update constitutes acceptance of the revised policy.